Shipping Policies
Shipping Policy
1. Processing Time: All orders are processed within 1-3 business days. Orders placed after 3 PM (EST) will be processed the next business day. Please note that processing times may be longer during peak seasons or promotional periods.
2. Shipping Rates and Delivery Estimates:
- Standard Shipping: 3-7 business days, $5.99 flat rate.
- Expedited Shipping: 2-3 business days, $9.99 flat rate.
- Overnight Shipping: 1 business day, $19.99 flat rate.
Delivery times are estimated and are not guaranteed. Actual delivery time may vary based on your location, carrier delays, or other factors beyond our control.
3. Shipping Locations: We currently ship to all addresses within the United States. For international shipping, please contact us directly at [email@example.com] to inquire about availability and rates.
4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
5. Shipping Restrictions: We do not ship to P.O. Boxes or APO/FPO addresses. All deliveries must be made to a valid residential or business address.
6. Shipping Issues: If your order does not arrive within the estimated delivery time, please contact us at [email@example.com] for assistance. We will work with the carrier to resolve the issue and ensure your order reaches you as soon as possible.
7. Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly for assistance.
8. Address Changes: Please ensure that your shipping address is correct at the time of checkout. We are unable to change the shipping address once the order has been processed. If you need to update your address, please contact us immediately at [email@example.com], and we will do our best to accommodate your request before the order is shipped.
9. Returns and Exchanges: For information on returns and exchanges, please refer to our [Return Policy] page.
10. Contact Us: If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at [email@example.com] or [phone number].
Thank you for shopping with us!